Q1:What kind of certificates your Portable Power Station products have? 

A1: Acquired UN38.3, CE, FCC, UL and PSE certificates, which is able to satisfy most country’s importing requirements.
 

Q2:How do you control the quality ? 

A2: We have reliable and strict quality control system,100% aging testing before packaging.Third party inspection are also acceptable.
 

Q3:Can you supply solar panels? 

A3:Yes, we have solar panels, we can recommend you suitable solar panels. 
 

Q4:What can Dailor Portable Power Station power? 

A4: Most of the home appliances, it depends on the output power of Dailor  power stations.

Q5:What should I do if goods have problem? 

A5: Each item will be packed very well before shipping.Please make sure the package is intact and check all items carefully according to your order when you received the goods. 
1 ) If you find any item has quality problem, please take clear photos and contact us within 7days.
2 ) If you find something missing, please checking all boxes first, if still no find, please take photos and contact us within 7days.

Technical Support

Online technicians to solve

problems online

If you encounter any problems with the product, you can leave a message on the website, and there will be a technician to answer for you

Warranty Repair Service

You can request warranty service

If the product has a manufacturing defect or performance failure, and it is under warranty, you can make a warranty service request in accordance with this policy.

Refund service due to quality problems

You can request a replacement service

If a Product suffers significant damage in transit, you may request replacement service within thirty (30) days of receipt of the Product or accessory, provided that the carrier provides us with proof of damage.

THREE SECURITY GUARANTEES

THREE SECURITY GUARANTEES

UL safety inspection for nine

quality inspection processes

With Guangdong Engineering Technology Center and industry standard laboratory, products must go through 7 categories of testing items UL safety testing and 45 testing procedures.

Intelligent BMS protection plate automatically recognizes high

voltage current

Intelligent BMS protection board, can automatically identify high voltage and current, effectively protect the cell, avoid over discharge, over charge or short circuit and other problems, safe and reliable.

Green environmental protection high temperature and low

pressure lithium cell

Electric small two lithium battery after testing, in -10 degrees -40 degrees in the harsh environment can still operate normally, the battery life is high can be repeated use, edge color environmental protection.